{"id":14920,"date":"2025-04-15T09:12:04","date_gmt":"2025-04-15T09:12:04","guid":{"rendered":"https:\/\/www.nordtechnology.dk\/support\/"},"modified":"2026-01-13T13:47:21","modified_gmt":"2026-01-13T13:47:21","slug":"support","status":"publish","type":"page","link":"https:\/\/www.nordtechnology.dk\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

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Everything You Need to Know After Your Purchase from Nord Technology<\/p>\n

[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”30px||20px||false|false” custom_padding=”0px||0px||false|false” da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”30px||30px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”18px” text_line_height=”1.6em” header_2_font=”|700|||||||” header_2_text_align=”center” header_2_text_color=”#07486a” header_2_font_size=”30px” header_2_line_height=”1.2em” width=”80%” width_tablet=”auto” width_phone=”auto” width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

Strong relationships start with satisfied customers<\/h2>\n

At Nord Technology, support and service are an integral part of every customer solution.
We build long-term partnerships by staying present \u2013 not just during delivery, but well beyond. Once your system is up and running, and as your needs evolve, our team is ready to assist with technical support, troubleshooting, upgrades, and repairs \u2013 ensuring your solution remains stable, secure, and future-ready. <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#07486a” z_index=”5″ custom_margin=”0px||0px||false|false” custom_padding=”6px||1px||false|false” top_divider_height=”60px” da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.22.1″ _module_preset=”default” custom_margin=”30px||30px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”16px” text_line_height=”1.6em” header_3_font=”Montserrat|700|||||||” header_3_text_align=”left” header_3_text_color=”#FFFFFF” header_3_font_size=”28px” header_3_line_height=”1.4em” header_4_font=”Montserrat|700|||||||” header_4_text_color=”#FFFFFF” header_4_font_size=”24px” header_4_line_height=”1.4em” header_5_font=”Montserrat||||||||” header_5_text_color=”#FFFFFF” header_5_font_size=”18px” header_5_line_height=”1.4em” custom_padding=”0px||||false|false” text_font_size_tablet=”18px” text_font_size_phone=”18px” text_font_size_last_edited=”off|desktop” header_3_text_align_tablet=”left” header_3_text_align_phone=”left” header_3_text_align_last_edited=”on|phone” text_orientation_tablet=”left” text_orientation_phone=”left” text_orientation_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Technical Assistance and Post-Sales Support<\/h3>\n

We\u2019re here to help \u2013 don\u2019t hesitate to reach out. Our team is dedicated to keeping your solution reliable, secure, and fully operational. <\/p>\n

Call us at +45 7027 0415 <\/strong>or fill out the form \u2013 we\u2019ll get back to you shortly.<\/p>\n

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Repairs \/ RMA Cases<\/h3>\n

We handle RMAs and repairs quickly and efficiently, so you can move forward without unnecessary concerns.
Please complete the RMA request form with the required information and send the item to our headquarters:<\/p>\n

Nord Technology<\/strong>
World Trade Center
Borupvang 3
2750 Ballerup
Note: Write “RMA” on label <\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/contact.nord-t.eu\/da\/rma-request\/” url_new_window=”on” button_text=”RMA Request Form” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#1b5957″ button_bg_color=”#e0e0e0″ button_border_width=”1px” button_border_color=”#1b5957″ button_border_radius=”10px” custom_margin=”-1px||||false|false” custom_padding=”5px|10px|5px|10px|true|true” button_border_width_tablet=”1px” button_border_width_phone=”1px” button_border_width_last_edited=”on|desktop” global_colors_info=”{}” button_border_radius__hover=”20px” button_border_radius__hover_enabled=”on|desktop” button_text_color__hover=”#FFFFFF” button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”#5ed8a3″ button_bg_color__hover_enabled=”on|desktop” button_border_width__hover=”1px” button_border_width__hover_enabled=”on|hover” button_border_color__hover=”#1b5957″ button_border_color__hover_enabled=”on|desktop”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.nordtechnology.dk\/wp-content\/uploads\/2025\/04\/produktion.jpg” alt=”Repair Cases – Nord Technology” title_text=”Repair Cases- Nord Technology” align=”center” src_tablet=”https:\/\/www.nordtechnology.dk\/wp-content\/uploads\/2022\/09\/Kevin_udendoers.jpg” src_phone=”https:\/\/www.nordtechnology.dk\/wp-content\/uploads\/2022\/09\/Kevin_udendoers.jpg” src_last_edited=”off|desktop” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” width__hover_enabled=”on|desktop”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” z_index=”5″ custom_margin=”0px||0px||false|false” custom_padding=”6px||1px||false|false” top_divider_height=”60px” da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.22.1″ _module_preset=”default” custom_margin=”30px||30px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”1.6em” header_text_align=”left” header_3_font=”Montserrat|700|||||||” header_3_text_align=”left” header_3_text_color=”#07486a” header_3_font_size=”24px” header_3_line_height=”1.4em” header_4_font=”Montserrat|700|||||||” header_4_text_color=”#000000″ header_4_font_size=”20px” header_4_line_height=”1.4em” header_5_font=”Montserrat||||||||” header_5_font_size=”18px” header_5_line_height=”1.4em” custom_padding=”0px||||false|false” hover_enabled=”0″ text_text_color_tablet=”#000000″ text_text_color_phone=”#000000″ text_text_color_last_edited=”on|desktop” text_font_size_tablet=”16px” text_font_size_phone=”16px” text_font_size_last_edited=”on|phone” header_3_text_align_tablet=”left” header_3_text_align_phone=”left” header_3_text_align_last_edited=”on|desktop” text_orientation_tablet=”” text_orientation_phone=”” text_orientation_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Delivery<\/h3>\n

We deliver internationally to companies and projects worldwide.<\/h4>\n

Delivery time depends on several factors, including stock availability, the supplier\u2019s geographical location, and the complexity of your order. We will keep you informed about the status of your order throughout the process. <\/p>\n

We use DHL <\/strong>as our primary logistics partner to ensure fast and reliable delivery. Once the item is ready for dispatch from our warehouse, the typical delivery times are: <\/p>\n

    \n
  • Danmark<\/strong>: 1\u20133 business days<\/li>\n
  • Europe<\/strong>: 1\u20133 business days<\/li>\n
  • Rest of the world:<\/strong> 5\u201310 business days<\/li>\n<\/ul>\n

    Express delivery is also available at an additional cost if your shipment is urgent \u2013 feel free to contact us for options and pricing.<\/p>\n

    Once your order has been dispatched, you will receive a tracking number <\/strong>so you can follow your package all the way to delivery.<\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.nordtechnology.dk\/wp-content\/uploads\/2025\/06\/dhl-fragtselskab.jpg” alt=”We use DHL as our primary logistics partner to ensure fast and reliable delivery.” title_text=”DHL Shipping company” align=”center” src_tablet=”https:\/\/www.nordtechnology.dk\/wp-content\/uploads\/2022\/09\/Kevin_udendoers.jpg” src_phone=”https:\/\/www.nordtechnology.dk\/wp-content\/uploads\/2022\/09\/Kevin_udendoers.jpg” src_last_edited=”off|desktop” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” width__hover_enabled=”on|desktop”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#f2f2f2″ da_disable_devices=”off|off|off” global_module=”16165″ saved_tabs=”all” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”16px” header_2_font=”|700|||||||” header_2_text_align=”left” header_2_text_color=”#07486a” header_2_font_size=”24px” header_2_line_height=”1.2em” header_2_font_size_tablet=”” header_2_font_size_phone=”” header_2_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

    Do you have any questions?<\/h2>\n

    You are always welcome to contact us by phone, email, or through the form. We will return as soon as possible.<\/p>\n

    [\/et_pb_text][et_pb_button button_url=”mailto:email@nordtechnology.dk” button_text=”Send an email” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#1b5957″ button_bg_color=”#e0e0e0″ button_border_width=”1px” button_border_color=”#1b5957″ button_border_radius=”10px” custom_margin=”-1px||||false|false” custom_padding=”5px|10px|5px|10px|true|true” button_bg_color_last_edited=”off|desktop” button_border_width_tablet=”1px” button_border_width_phone=”1px” button_border_width_last_edited=”on|desktop” button_border_color_last_edited=”off|desktop” global_colors_info=”{}” button_bg_color__hover_enabled=”on|desktop” button_border_width__hover_enabled=”on|hover” button_border_width__hover=”1px” button_bg_color__hover=”#5ed8a3″ button_bg_enable_color__hover=”on” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_border_color__hover_enabled=”on|desktop” 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    Everything You Need to Know After Your Purchase from Nord TechnologyStrong relationships start with satisfied customers At Nord Technology, support and service are an integral part of every customer solution.We build long-term partnerships by staying present \u2013 not just during delivery, but well beyond. Once your system is up and running, and as your needs […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-14920","page","type-page","status-publish","hentry"],"yoast_head":"\nSupport - Nord Technology<\/title>\n<meta name=\"description\" content=\"Get professional technical support, repairs and fast RMA handling at Nord Technology and learn more about our delivery terms.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nordtechnology.dk\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Nord Technology\" \/>\n<meta property=\"og:description\" content=\"Get professional technical support, repairs and fast RMA handling at Nord Technology and learn more about our delivery terms.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.nordtechnology.dk\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Nord Technology\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-13T13:47:21+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@nordtechnology\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.nordtechnology.dk\\\/en\\\/support\\\/\",\"url\":\"https:\\\/\\\/www.nordtechnology.dk\\\/en\\\/support\\\/\",\"name\":\"Support - 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