Strong relationships start with satisfied customers
At Nord Technology, support and service are an integral part of every customer solution.
We build long-term partnerships by staying present – not just during delivery, but well beyond. Once your system is up and running, and as your needs evolve, our team is ready to assist with technical support, troubleshooting, upgrades, and repairs – ensuring your solution remains stable, secure, and future-ready.
Technical Assistance and Post-Sales Support
We’re here to help – don’t hesitate to reach out. Our team is dedicated to keeping your solution reliable, secure, and fully operational.
Call us at +45 7027 0415 or fill out the form – we’ll get back to you shortly.
Repairs / RMA Cases
We handle RMAs and repairs quickly and efficiently, so you can move forward without unnecessary concerns.
Please complete the RMA request form with the required information and send the item to our headquarters:
Nord Technology
World Trade Center
Borupvang 3
2750 Ballerup
Note: Write “RMA” on label
Delivery
Delivery time depends on several factors, including stock availability, the supplier’s geographical location, and the complexity of your order. We will keep you informed about the status of your order throughout the process.
We use DHL as our primary logistics partner to ensure fast and reliable delivery. Once the item is ready for dispatch from our warehouse, the typical delivery times are:
- Danmark: 1–3 business days
- Europe: 1–3 business days
- Rest of the world: 5–10 business days
Express delivery is also available at an additional cost if your shipment is urgent – feel free to contact us for options and pricing.
Once your order has been dispatched, you will receive a tracking number so you can follow your package all the way to delivery.
Do you have any questions?
Feel free to reach out to us by phone, email, or through the contact form.
